Terms of Service

Service Agreement

By requesting services from Greenville Plumbing Pros, you agree to these terms and conditions. Our services include:

• Emergency plumbing repairs available 24/7
• Scheduled plumbing installations and maintenance
• Free estimates for all plumbing services
• Professional consultation and advice

Estimates and Pricing

• Free Estimates: All estimates are provided at no cost and without obligation
• Upfront Pricing: Final pricing will be provided before work begins
• No Hidden Fees: All costs will be clearly explained and agreed upon
• Emergency Services: No additional after-hours fees for emergency calls
• Payment: Payment is due upon completion of work unless other arrangements are made

Emergency Services

Our emergency plumbing services are available 24/7 throughout Hunt County. Emergency services are provided on a best-effort basis and response times may vary based on:

• Weather conditions and road accessibility
• Current service demand and technician availability
• Location within our service area
• Severity and nature of the plumbing emergency

Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your plumbing issues
• Ensure safe access to work areas
• Be present or authorize someone to be present during service
• Provide accurate service address and contact information
• Confirm you are the property owner or authorized to request service

Warranty and Guarantees

Greenville Plumbing Pros stands behind our work with:

• Satisfaction Guarantee: We guarantee your satisfaction with our workmanship
• Licensed and Insured: All work performed by licensed, insured professionals
• Quality Materials: We use quality parts and materials for all installations
• Follow-up Service: We provide follow-up support for completed work

Limitation of Liability

While we strive to provide excellent service, our liability is limited to the cost of the services provided. We are not responsible for:

• Pre-existing conditions not disclosed during initial assessment
• Damage caused by normal wear and tear
• Issues arising from improper use or maintenance by the customer
• Consequential or indirect damages

Cancellation Policy

Scheduled appointments may be cancelled or rescheduled with reasonable notice. For emergency services, we understand that situations may change rapidly and will work with you to accommodate your needs.

Contact Information

For questions about these terms or our services, contact us: